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Bug

The Operations Dashboard for ArcGIS app returns an error when a proxy requires authentication.

Last Published: November 19, 2018 ArcGIS Dashboards
Bug ID Number BUG-000089316
SubmittedJuly 27, 2015
Last ModifiedOctober 23, 2020
SeverityMedium
Applies toArcGIS Dashboards
Version found10.3
Operating SystemWindows
Operating System Version7
StatusWill Not Be Addressed

Additional Information

The Windows version of Operations Dashboard for ArcGIS (i.e. operation views) and its companion JavaScript app in ArcGIS Online are now in Mature Support status. Esri is not doing any new development, bug fixes or patches. Customers are encouraged to use the new web-based version of the product (i.e. dashboard items).

Workaround

1. Install Operations Dashboard for ArcGIS with a proxy server disabled.2. Enable a proxy server after installation.3. Edit the 'OperationsDashboard.exe.config' file. Change 'true' to 'false' in the 'defaultProxy enabled' parameter.4. Start Operations Dashboard for ArcGIS.5. The error message that was reported is not displayed in the dialog to connect ArcGIS Online.6. After clicking 'Continue' in the dialog box, a proxy server authentication dialog box appears.7. The sign-in dialog box of ArcGIS Online appears after authenticating a proxy server.

Steps to Reproduce

Bug ID: BUG-000089316

Software:

  • ArcGIS Dashboards

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