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The OpenStreetMap basemap data is not added to the map.

Last Published: June 4, 2015 Esri Maps for Office
Bug ID Number BUG-000087838
SubmittedMay 22, 2015
Last ModifiedNovember 3, 2022
Applies toEsri Maps for Office
Version found3.0
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

The product version associated with this issue is not supported. If users are experiencing this issue in the latest version of ArcGIS Maps for Office, contact Technical Support to report a new bug.


1. Share the map to ArcGIS Online.2. In ArcGIS Online, open the map and add OpenStreetMap basemap.3. Save map.

Steps to Reproduce

Bug ID: BUG-000087838


  • Esri Maps for Office

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