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Bug

The offline map in the ArcGIS Field Maps mobile app does not remove features from a view based on filters if the edits are made on the online map.

ArcGIS Field Maps
Bug ID Number BUG-000160021
SubmittedJuly 20, 2023
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version foundN/A
Operating SystemApple iOS
Operating System Version16.x
StatusKnown Limit

Additional Information

This is a known limitation when working with map filters and performing a sync within ArcGIS Field Maps. Only features that fall within the specified map filter and are visible within the map are synchronized. For example, if the feature is filtered out of the web map, then it is not synchronized with the offline map area in field maps. Refer to the workaround for an alternative approach.

Workaround

This approach requires the user to modify the feature services using the REST Admin page. Ensure all local edits are synchronized from all field devices before following this workflow. Additionally, this workflow ultimately requires the field users to redownload their offline map areas after these changes are made.

1. Go to the item details page in ArcGIS Online for the hosted feature service.

2. Click the Settings tab.

3. Uncheck the Enable Sync check box to disable sync. If the check box is unavailable, first disable sync for any corresponding views from that service. If there are any existing offline maps from this feature service, a message is sent inquiring if the offline maps are to be removed. Ensure all local field edits are synchronized here.

4. At the bottom of the Overview tab, click the View button next to the URL section.

5. On the top ribbon, click Admin. This is supposed to be at the root of the feature service, not per layer.

6. In the Supported Operations section, click Update Definition.

7. Clear all the existing JSON content and enter the following: {"syncRowsMovedOutsideFilter" : true}

8. Click Update Service Definition. If there are views, apply Steps 4 through 8 for each view.

9. Re-enable the sync capability on the feature service and Views through the item details Settings page.

10. In the ArcGIS Field Maps app on mobile devices, redownload the offline map areas.

Steps to Reproduce

Bug ID: BUG-000160021

Software:

  • ArcGIS Field Maps

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