BUG-000165575 for ArcGIS Field Maps

Bug ID Number	BUG-000165575
Submitted	March 2, 2024
Last Modified	September 26, 2025
Applies to	ArcGIS Field Maps
Version found	24.1.0
Operating System	Android
Operating System Version	12.x
Status	As Designed

Additional Information

This is expected based on the default sync behavior when working with map filters. In general, the sync process only synchronizes features not filtered. For example, shown in the map display. Refer to the Workaround section for details on how to modify the map service to alter the sync process to account for filtered features.

Workaround

Note 1: This approach does require the user to modify the feature services using the Server Admin page. This is a per-feature service change. Ensure all local edits have been synchronized from all field devices prior to following this workflow. Also, this workflow ultimately requires the field users to re-download their offline map areas after these changes are made.
Note 2: Depending on the size and amount of syncs taking place, you may experience slower sync performance for the given feature service. This is expected with this change.
Note 3: It is recommended to try this workflow first using a test service to ensure the desired results.

Access the Server Admin page, https://server.domain.com/webadaptor/admin.
Go to Services > [service name].
Choose Edit at the bottom.
In the JavaScript object notation (JSON), scroll to the block near the bottom that says typeName: FeatureServer.
Add "syncRowsMovedOutsideFilter" : "true" under Properties.
Choose Save Edits.
Create the offline map area in Field Maps. Once the feature is then hidden via the Map Viewer to be outside of the filter and the sync is performed in the offline map area in Field Maps, the change should be applied.