| Bug ID Number |
BUG-000174026 |
| Submitted | February 3, 2025 |
| Last Modified | February 10, 2025 |
| Applies to | ArcGIS Pro |
| Version found | N/A |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
|
Additional Information
OD Cost matrix solver uses a heuristic algorithm involving hierarchy in the network. If the inputs are changed such as increasing the cutoff or some other change like adding a point barrier or more origins or destinations, the search space for the algorithm changes and it may or may not find the shortest path. Turning off the hierarchy will always return the shortest path but can take longer to solve.
Workaround
Turn off the hierarchy to perform an exact solve. This ensures the shortest path cost is returned, though it may take longer to process.
Steps to Reproduce