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Bug

The OD cost matrix returns different results for the same OD pair based on the cutoff distance.

ArcGIS Pro
Bug ID Number BUG-000174026
SubmittedFebruary 3, 2025
Last ModifiedFebruary 10, 2025
Applies toArcGIS Pro
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

OD Cost matrix solver uses a heuristic algorithm involving hierarchy in the network. If the inputs are changed such as increasing the cutoff or some other change like adding a point barrier or more origins or destinations, the search space for the algorithm changes and it may or may not find the shortest path. Turning off the hierarchy will always return the shortest path but can take longer to solve.

Workaround

Turn off the hierarchy to perform an exact solve. This ensures the shortest path cost is returned, though it may take longer to process.

Steps to Reproduce

Bug ID: BUG-000174026

Software:

  • ArcGIS Pro

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