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Bug

The New Image Service Wizard creates a gray scale service when a color service is specified with JPEG2000 4 band imagery.

Last Published: August 25, 2014 ImageServer
Bug ID Number NIM042752
SubmittedFebruary 24, 2009
Last ModifiedJune 5, 2024
Applies toImageServer
Version found9.3
Operating SystemWindows OS
Operating System VersionXP
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Use Advanced Options and specify a 4 band (RGBI) serviceSpecify the raster data type to be an ArcGIS Raster Dataset

Steps to Reproduce

Bug ID: NIM042752

Software:

  • ImageServer

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