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Bug

The multipatch and ground elevation layer in an ArcGIS Online web scene loses the sharpness of 3D features in ArcGIS Experience Builder.

ArcGIS Online
Bug ID Number BUG-000174290
SubmittedFebruary 12, 2025
Last ModifiedAugust 5, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows Server
Operating System Version2022
StatusNon-Reproducible

Additional Information

This is not a bug. When loading the 3D map, it defaults to a low-quality display for better rendering performance.

Workaround

In the Map widget panel, under Options, select High for 'Scene quality mode'.

Steps to Reproduce

Bug ID: BUG-000174290

Software:

  • ArcGIS Online

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