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Bug

The mosaic dataset for Web Map Service (WMS) does not display pop-ups when adding the WMS service from ArcGIS Server back to ArcGIS Pro.

ArcGIS GIS Server
Bug ID Number BUG-000178462
SubmittedAugust 5, 2025
Last ModifiedOctober 23, 2025
Applies toArcGIS GIS Server
Version found11.3
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

When sharing data from ArcGIS Pro and enabling WMS, the "GetFeatureInfo" operation must be turned on to support pop-up display when the source is a mosaic dataset. By default, this capability is turned off. "GetFeatureInfo" is supported in ArcGIS Image Server-based WMS since version 11.2.

Workaround

Use a raster dataset instead of a mosaic dataset.

Steps to Reproduce

Bug ID: BUG-000178462

Software:

  • ArcGIS GIS Server

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