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Bug

The missing tile image is not displayed for the scales which are not cached in ArcGIS Desktop or ArcGIS Pro when adding a cached server service.

Last Published: March 6, 2019 ArcGIS GIS Server
Bug ID Number BUG-000120414
SubmittedFebruary 27, 2019
Last ModifiedJune 25, 2025
Applies toArcGIS GIS Server
Version found10.6.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Steps to Reproduce

Bug ID: BUG-000120414

Software:

  • ArcGIS GIS Server

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