laptop and a wrench

Bug

The message,"The map doesn't contain layers that can be used." is returned when configuring widgets in Operations Dashboard for ArcGIS, when using a web map published from Maps for Office.

Last Published: May 11, 2020 ArcGIS for Office
Bug ID Number BUG-000130660
SubmittedMay 6, 2020
Last ModifiedJuly 6, 2025
Applies toArcGIS for Office
Version found5.0.2
Operating SystemN/A
Operating System VersionN/A
Version Fixed20.1.0
StatusFixed

Workaround

Save a copy of the web map.

Steps to Reproduce

Bug ID: BUG-000130660

Software:

  • ArcGIS for Office

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options