BUG-000118458 for ArcGIS GIS Server

Bug ID Number	BUG-000118458
Submitted	November 28, 2018
Last Modified	June 17, 2026
Applies to	ArcGIS GIS Server
Version found	10.6.1
Operating System	Windows OS
Operating System Version	2016 64 Bit
Status	Known Limit

Additional Information

The behavior described in this issue is a known limit of the current ArcGIS Server Manager app. A next-generation Server Manager app is being developed. The team evaluates whether to address this issue in the new app. If resolving this issue is critical to a workflow, contact Esri Support Services or reach out to log feedback for the new app. In the meantime, make use of the provided workarounds.

Workaround

Modify this property when publishing the Hosted Map or Feature Service from ArcGIS Pro.
1. Ensure an active portal connection is made in ArcGIS Pro to a Portal for ArcGIS that has a designated hosting server with an associated ArcGIS Data Store.
2. Add a dataset as a layer to a new map in ArcGIS Pro, and choose to share this layer as a web layer.
3. In the Share As Web Layer pane, select 'Copy all Data.'
4. Under the Configuration tab within the Share As Web Layer pane, click on the Configure Parameters button.
5. Under Properties, there is a Maximum records returned by server parameter that can be modified.
Modify this property after the service is published within the ArcGIS Server Administrator Directory.
1. Publish a hosted map or feature service to Portal for ArcGIS from ArcGIS Pro.
2. Navigate to https://[fully qualified domain name]/[name of web adaptor configured with ArcGIS Server]/admin.
3. Navigate to services, and click on the Hosted Map or Feature Service that was previously published.
4. Scroll all the way down the page to find the Supported Operations option for this service, and click on Edit.
5. A JavaScript Object Notation (JSON) object can be observed containing various properties associated with this service. Within these properties, a property called maxRecordCount can be found. Modifying this property allows for changes to the maximum number of records that can be returned by the server for this particular service.