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Bug

The Matrix tile drop-down menu is not displayed when adding a Web Map Tile Service (WMTS) in Portal for ArcGIS Map Viewer.

Portal for ArcGIS
Bug ID Number BUG-000157675
SubmittedApril 20, 2023
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusKnown Limit

Additional Information

Choosing a Matrix tile when adding a WMTS layer in Portal for ArcGIS Map Viewer is supported in the 11.1 release. However, the workflow is not supported in Portal for ArcGIS Map Viewer Classic.

Workaround

  • Add the WMTS as a new item and select the appropiate Matrix tile.
  • Add the WMTS item to a new map, save the map, and use the map as a basemap.

Steps to Reproduce

Bug ID: BUG-000157675

Software:

  • Portal for ArcGIS

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