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Bug

The map viewer freezes when the Configure Pop-up option is selected if the Shape.STArea() and Shape.STLength() fields are moved from the end of the table to a different position in the fields list in the Layer Properties.

Last Published: July 28, 2017 Portal for ArcGIS
Bug ID Number BUG-000103897
SubmittedMarch 23, 2017
Last ModifiedAugust 26, 2025
Applies toPortal for ArcGIS
Version found10.5
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.5.1
StatusFixed

Workaround

1. Open the map document (MXD) containing the layer that has the changed order of the Shape.STArea() and Shape.STLength() fields.2. Move both fields to the end of the list, and save the MXD.3. Republish the service (or overwrite an existing service).4. Refresh the Portal for ArcGIS web map, and select the Configure Pop-up option.

Steps to Reproduce

Bug ID: BUG-000103897

Software:

  • Portal for ArcGIS

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