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Bug

The map unit settings are not honored when viewing the scale bar in the ArcGIS Instant Apps Basic template shared with the public.

ArcGIS Online
Bug ID Number BUG-000172182
SubmittedNovember 11, 2024
Last ModifiedAugust 6, 2025
Applies toArcGIS Online
Version foundJune 2024
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

The dual unit scale bar is added to address this known limitation.

Workaround

Enable a dual unit scale bar by enabling the Scalebar option in the Explore/navigate section of the Interactivity settings during the ArcGIS Instant Apps configuration.

Steps to Reproduce

Bug ID: BUG-000172182

Software:

  • ArcGIS Online

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