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Bug

The map print preview fails when using the built-in Print option in Firefox.

Last Published: August 6, 2020 ArcGIS API for JavaScript
Bug ID Number BUG-000130458
SubmittedApril 28, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS API for JavaScript
Version found4.15
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This is due to the change to all WebGL for ArcGIS API for JavaScript 4.9. So this is a limitation of the Firefox browser. An alternative is the takeScreenshot() method (works with 2D and 3D), refer to the following link: https://developers.arcgis.com/javascript/latest/sample-code/sceneview-screenshot/index.html

Steps to Reproduce

Bug ID: BUG-000130458

Software:

  • ArcGIS API for JavaScript

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