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Bug

The managed areas in ArcGIS Online using an ArcGIS Server secured reference service from a collaboration group fail to package.

Last Published: October 8, 2021 ArcGIS GIS Server
Bug ID Number BUG-000139704
SubmittedMay 6, 2021
Last ModifiedJune 27, 2025
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows OS
Operating System VersionN/A
StatusKnown Limit

Additional Information

This is a known limitation. When using an Esri basemap and creating an offline map area through the Enterprise portal, choose the option 'Store credentials with service item'. Note step 8 in the following documentation topic: https://enterprise.arcgis.com/en/portal/latest/use/take-maps-offline.htm#ESRI_SECTION2_384E9B7E99EC4460810B947DE70FB2DA.

Steps to Reproduce

Bug ID: BUG-000139704

Software:

  • ArcGIS GIS Server

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