laptop and a wrench

Bug

The Manage Map Server Cache tool fails to create tiles for all layers when a Dynamic map service is published from ArcGIS Pro and caching is enabled post publishing.

Last Published: September 4, 2019 ArcGIS GIS Server
Bug ID Number BUG-000124319
SubmittedAugust 7, 2019
Last ModifiedJune 25, 2025
Applies toArcGIS GIS Server
Version found10.7.1
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Enable caching when publishing from ArcGIS Pro to ArcGIS Server and build the cache automatically when publishing or manually after publishing.

Steps to Reproduce

Bug ID: BUG-000124319

Software:

  • ArcGIS GIS Server

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