laptop and a wrench

Bug

The Manage Map Server Cache Tiles tool creates only four cache folders for four scales if the tiling scheme is generated with the Manage Map Server Cache Tiles tool and custom scales.

Last Published: March 4, 2020 ArcGIS Pro
Bug ID Number BUG-000128521
SubmittedFebruary 10, 2020
Last ModifiedSeptember 3, 2026
Applies toArcGIS Pro
Version found2.5
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed3.8, 12.2
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.8 and ArcGIS Enterprise 12.2.

Workaround

Use the Generate Map Server Cache Tiling Scheme tool instead of the Create Map Server Cache tool.

Steps to Reproduce

Bug ID: BUG-000128521

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options