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Bug

The Linux environment configured with a public key infrastructure (PKI) causes Story Map Tour to return the 403 error when creating a hosted feature layer.

Last Published: February 23, 2021 Portal for ArcGIS
Bug ID Number BUG-000135926
SubmittedDecember 7, 2020
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemCentOS
Operating System Version6.4
StatusWill Not Be Addressed

Additional Information

Classic story maps (like the classic map tour) are in mature support. It is recommended to not actively create new stories with these templates, and instead to use the new ArcGIS StoryMaps builder. More information on this product's timeline can be found here: https://www.esri.com/arcgis-blog/products/arcgis-storymaps/announcements/classic-story-map-transition-timeline-december-2022/.

Workaround

  1. Navigate to the hosted feature server REST endpoint URL on the ArcGIS Server.
  2. Click the login link to perform authentication.
  3. Create the map tour.

Users can also create a map tour with the new ArcGIS StoryMaps builder by clicking ArcGIS StoryMaps in the App Launcher on the Portal for ArcGIS home screen.

Steps to Reproduce

Bug ID: BUG-000135926

Software:

  • Portal for ArcGIS

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