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Bug

The legend is not available in print when the drop shadow is turned on in the layer in Map Viewer.

Portal for ArcGIS
Bug ID Number BUG-000176630
SubmittedMay 21, 2025
Last ModifiedJune 16, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemWindows Server
Operating System VersionN/A
StatusKnown Limit

Additional Information

Because of differences between Map Viewer and Print Service, when an effect is used, the print widget in Map Viewer sends the layer as a screen-capture instead of the layer as-is. As a result, legends don't show up. Refer to tis documentation: https://developers.arcgis.com/javascript/latest/api-reference/esri-rest-print.html#:~:text=There%20is%20no%20current%20support%20for%20printing%20effects%20when%20a%20blendMode%20is%20applied%20to%20a%20layer for more information.

Steps to Reproduce

Bug ID: BUG-000176630

Software:

  • Portal for ArcGIS

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