Bug ID Number |
BUG-000143903 |
Submitted | October 21, 2021 |
Last Modified | August 3, 2025 |
Applies to | ArcGIS GIS Server |
Version found | 10.8.1 |
Operating System | Windows OS |
Operating System Version | N/A |
Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
This issue is logged against Map Viewer Classic (ArcGIS API for JavaScript 3.x), which is now deprecated. For more information, refer to the deprecation notice: https://support.esri.com/en-us/knowledge-base/deprecation-map-viewer-classic-deprecation-000030662. The issue is not reproducible in ArcGIS Enterprise Map Viewer (ArcGIS Maps SDK for JavaScript 4.x). The Map Viewer is recommended for all user workflows.
Workaround
Manually create the labels in the web map when adding the service URL to the map.
Steps to Reproduce