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Bug

The label display is distorted when importing a compressed keyhole markup language (KMZ) file into ArcGIS Online and Portal for ArcGIS Map Viewer.

Last Published: December 8, 2020 ArcGIS Online
Bug ID Number BUG-000135215
SubmittedNovember 6, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found8.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

This is a known limitation.

Workaround

Adjust the KML images or symbols used to the dimensions of 64x64 (or larger square images) to prevent image distortion in various ArcGIS applications.

Steps to Reproduce

Bug ID: BUG-000135215

Software:

  • ArcGIS Online

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