The KML To Layer tool fails to transfer the information contained in the BallonStyle element of a Keyhole Markup Language (KML) file.
Last Published: November 26, 2015ArcGIS for Desktop
Bug ID Number
November 23, 2015
November 1, 2023
ArcGIS for Desktop
Operating System Version
7.0 64 Bit
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
KML pop-ups works as intended. See: http://desktop.arcgis.com/en/desktop/latest/manage-data/kml/creating-kml-in-arcgis-for-desktop.htm
"By default, the pop-up display will be composed of all visible fields from the layer. KML feature pop-up displays can also be set using the layer HTML pop-up properties. If the layer HTML pop-up displays are turned off, the values in the feature layer's PopupInfo field will be shown in the pop-up display when a KML feature is clicked. These values can be numeric or text attributes as well as HTML-formatted code stored in a text field."