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Bug

The 'Keep me signed in' option in ArcGIS Online does not work.

Last Published: June 29, 2017 ArcGIS for Desktop
Bug ID Number BUG-000105399
SubmittedMay 25, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.4
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

The "Keep me signed in" option currently only supports access to the specific organizational homepage (ie - [userOrgName].maps.arcgis.com). When users enter their specific organizational homepage URL they will already be signed in if they use "Keep me signed in". Users will always be required to sign in if they go to the sign in page via www.arcgis.com.

Workaround

Use the Google Chrome or Mozilla Firefox web browser.

Steps to Reproduce

Bug ID: BUG-000105399

Software:

  • ArcGIS for Desktop

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