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Bug

The invalid license key error is returned when launching ArcMap using an ESRI Secure License File (ESLF) with the ArcGIS 10.2.1 for Desktop Support for Windows 10 Patch.

Last Published: July 26, 2019 ArcGIS for Desktop
Bug ID Number BUG-000123006
SubmittedJune 12, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.2.1
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Uninstall the ArcGIS 10.2.1 for Desktop Support for Windows 10 patch.

OR

Do not authorize ArcGIS Desktop using an ESLF.

Steps to Reproduce

Bug ID: BUG-000123006

Software:

  • ArcGIS for Desktop

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