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Bug

The inability of the tile cache data store to failover causes failure on the standby tile cache data store.

Last Published: November 17, 2020 ArcGIS Data Store
Bug ID Number BUG-000135073
SubmittedOctober 31, 2020
Last ModifiedJuly 24, 2026
Applies toArcGIS Data Store
Version found10.6.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

As of the ArcGIS Enterprise 11.4 release, the tile cache data store is deprecated. The administrator of the hosting server can run the MigrateSceneService utility, which is installed with ArcGIS Server 11.4 or 11.5, to move hosted scene layer caches to an Object Store.

Workaround

Perform the following workarounds to resolve the issue:

  1. Uninstall ArcGIS Data Store.
  2. Clean out C:\arcgisdatastore.
  3. Reinstall ArcGIS Data Store and restore data from the relational and tile cache backup.

Steps to Reproduce

Bug ID: BUG-000135073

Software:

  • ArcGIS Data Store

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