laptop and a wrench

Bug

The imported Wavefront Object (OBJ) file name contains ‘#’, and it returns the error message “ERROR 050038: No Valid Files” when running the Import 3D Files tool in ArcGIS Pro.

ArcGIS Pro
Bug ID Number BUG-000180748
SubmittedNovember 6, 2025
Last ModifiedDecember 16, 2025
Applies toArcGIS Pro
Version found3.5.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

Although the file contents are valid, the file name is not valid, as it contains special characters such as '! @ # $ % ^ & * ( )', and these characters must be avoided as they have special meanings that can lead to errors, ambiguity, or security issues.

Workaround

Remove the '#' character from the file name.

Steps to Reproduce

Bug ID: BUG-000180748

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options