Bug
The Import 3D Files tool fails to import DAE (COLLADA) files and returns the error message, "ERROR 050038: NO VALID FILES" if the DAEs are created with a third-party software.
| Bug ID Number | BUG-000134250 |
|---|---|
| Submitted | September 30, 2020 |
| Last Modified | May 9, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 2.6.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Under Consideration |
Additional Information
The input may be a valid DAE model but since it only consists of points and lines, the geoprocessing tool cannot import it to output a multipatch feature class, which should be at least a face and at most a volume like geometry. A fix would be a warning or error.Workaround
Export the files to a different format.
Steps to Reproduce
Bug ID: BUG-000134250
Software:
- ArcGIS Pro
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