Bug
The image quality of photos taken with the ArcGIS Survey123 mobile app is different or worse than photos taken with the default iOS camera on iOS 17 and higher.
| Bug ID Number | BUG-000162001 |
|---|---|
| Submitted | October 10, 2023 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Survey123 |
| Version found | 3.18 |
| Operating System | Apple iOS |
| Operating System Version | N/A |
| Status | Known Limit |
Additional Information
iOS performs post-processing of images while they are taken, producing an enhanced image, whereas ArcGIS Survey123 only uses the physical sensors on the device and does not post-process the image. For best image results, use the max-pixels parameter on the image question and provide the default resolution for iOS images.Workaround
- Avoid updating to iOS 17 for the time being.
- Enabling flash for photos can alleviate the issue in some situations.
- If taking photos in landscape orientation, flipping the phone to the right (power button facing up) can help alleviate the issue.
Steps to Reproduce
Bug ID: BUG-000162001
Software:
- ArcGIS Survey123
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