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Bug

The 'identify' requests for map services published from mosaic datasets through ArcGIS Pro fail to retrieve pixel values when making a GET request to the Identify tool in the ArcGIS Server REST endpoint.

ArcGIS GIS Server
Bug ID Number BUG-000170722
SubmittedSeptember 12, 2024
Last ModifiedSeptember 12, 2025
Applies toArcGIS GIS Server
Version found11.3
Operating SystemWindows Server
Operating System Version2022
StatusUnder Consideration

Workaround

The 'identify' request in ArcGIS Pro works if the web traffic is taken from ArcGIS Pro during an 'identify' request using Fiddler. Inputting those parameters into the REST endpoint 'identify' request retrieves all of the correct information.

Steps to Reproduce

Bug ID: BUG-000170722

Software:

  • ArcGIS GIS Server

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