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Bug

The hosted tile layers brought offline on the Collector for ArcGIS (Windows) application do not render in an offline map if the tiles are generated server-side by ArcGIS Online.

Last Published: May 27, 2019 ArcGIS Collector
Bug ID Number BUG-000114002
SubmittedMay 16, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found18.0.1
StatusNon-Reproducible

Additional Information

This is not reproducible in Collector for ArcGIS on Windows 18.0.2

Workaround

Generate the tiles for hosted tile layer client-side with ArcGIS Pro or ArcMap, and publish the tile package to ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000114002

Software:

  • ArcGIS Collector

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