laptop and a wrench

Bug

The "GPS location not available" error is returned in Collector for ArcGIS (iOS) when connected to a Garmin GLO GPS device.

Last Published: February 4, 2020 ArcGIS Collector
Bug ID Number BUG-000127976
SubmittedJanuary 15, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found20.1.0
Operating SystemApple iOS
Operating System Version13.0x
StatusWill Not Be Addressed

Additional Information

This is expected behavior as this type of receiver does not send GST type National Marine Electronics Association (NMEA) messages. Tapping the GPS button acquires the location (estimated).

Workaround

Tap the "GPS location not available" error, or use another GPS receiver.

Steps to Reproduce

Bug ID: BUG-000127976

Software:

  • ArcGIS Collector

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