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Bug

The GPS information is removed when converting a HEIC image to JPEG on iOS devices (iPhone or iPad) when attaching the image in ArcGIS Survey123.

ArcGIS Survey123
Bug ID Number BUG-000161037
SubmittedAugust 29, 2023
Last ModifiedSeptember 6, 2024
Applies toArcGIS Survey123
Version found3.18
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusUnder Consideration

Workaround

Enable location services for ArcGIS Survey123 on the iPad or iPhone. By doing so, the app will be able to detect GPS information accurately.

Steps to Reproduce

Bug ID: BUG-000161037

Software:

  • ArcGIS Survey123

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