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Bug

The Google Drive image links do not show images in pop-ups (media groups) in ArcGIS Online Map Viewer or Map Viewer Classic.

ArcGIS Online
Bug ID Number BUG-000165229
SubmittedFebruary 20, 2024
Last ModifiedJuly 30, 2024
Applies toArcGIS Online
Version foundOct 2023
Operating SystemN/A
Operating System VersionN/A
StatusDuplicate

Additional Information

Duplicate of BUG-000164624: This issue is related to a change Google made to their hosting pattern, not a deployment from ArcGIS Online. https://issuetracker.google.com/issues/319531488?pli=1

Workaround

If using the URL prefix https://drive.google.com/thumbnail?id=,the image displays in the pop-up as expected. This helps to verify that the image is accessible and the image ID is correct. Images added in this way are much smaller than if they are added with the above URL due to the size difference. This workflow is considered a workaround but not a fix.

 

https://support.esri.com/en-us/knowledge-base/how-to-use-google-drive-photos-in-arcgis-online-pop-ups-000015466

Steps to Reproduce

Bug ID: BUG-000165229

Software:

  • ArcGIS Online

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