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Bug

The Goggle icon does not show for specified smartphone devices when viewing ArcGIS 360VR scenes using Chrome and Safari browsers.

ArcGIS Online
Bug ID Number BUG-000173223
SubmittedDecember 20, 2024
Last ModifiedSeptember 30, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

360VR VR mode is not officially supported on mobile devices, but on dedicated virtual reality (VR) headsets only.

Workaround

Use a supported VR headset for VR experience, or use screen experience on desktop or mobile devices.

Steps to Reproduce

Bug ID: BUG-000173223

Software:

  • ArcGIS Online

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