laptop and a wrench

Bug

The Get Travel Modes function fails at REST with the error: "'Default Travel Modes File' does not exist or is not supported" after following the documentation to publish Street Map Premium for ArcGIS (North America TomTom 2015 Release 3) data to ArcGIS 10.4.1 for Server.

Last Published: July 31, 2017 ArcGIS GIS Server
Bug ID Number BUG-000100285
SubmittedOctober 21, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.4.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusNon-Reproducible

Additional Information

This has been fixed per https://github.com/Esri/network-analysis-services/issues/7

Workaround

Copy the file from <DRIVE>:\arcgisserver\directories\arcgissystem\arcgisinput\Routing\NetworkAnalysisUtilities.GPServer\extracted\cd\ndsupportingfiles to <DRIVE>:\arcgis\ServiceDefinition\0\cd\ndsupportingfiles and refresh the REST endpoint of the Get Travel Modes's Execute Task to see that it runs successfully.

Steps to Reproduce

Bug ID: BUG-000100285

Software:

  • ArcGIS GIS Server

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