Bug
The Get Services button in the Add Image Server Connection tool is disabled if the WMTS Tiles Misalignment patch is installed after installing the Raster Type Cumulative (RTC) patch for ArcGIS 10.3.1 for Desktop.
| Bug ID Number | BUG-000095859 |
|---|---|
| Submitted | April 19, 2016 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.3.1 |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro (https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate) for more information.Workaround
The ArcGIS 10.3.1 for Desktop WMTS Tiles Misalignment Patch must be installed before installing the ArcGIS 10.3.1 for Desktop Raster Type Cumulative Patch for the Get Services button to not be disabled. Uninstall and reinstall the ArcGIS 10.3.1 for Desktop Raster Type Cumulative Patch if the ArcGIS 10.3.1 for Desktop WMTS Tiles Misalignment Patch is installed after the ArcGIS 10.3.1 for Desktop Raster Type Cumulative Patch.Steps to Reproduce
Bug ID: BUG-000095859
Software:
- ArcGIS for Desktop
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