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Bug

The Geotagged Photos To Points tool does not geotag photos that have been converted from .heic file to the .jpg file format.

ArcGIS Pro
Bug ID Number BUG-000176372
SubmittedMay 12, 2025
Last ModifiedJune 18, 2025
Applies toArcGIS Pro
Version found3.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

The issue looks to be specific to how the photos were brought onto the computer. All of the GPS metadata is removed when sending the photos through a message or through Teams, but the GPS properties stay in the image metadata when it is sent through an email directly and then save the photo as a JPEG. The tool works as expected when using the method of sending it through an email and saving it as a .jpeg file after doing so. Because of this, it does not look like it is an issue with the tool itself (or ArcGIS Pro), but rather the GPS data being wiped on depending on how it is sent.

Steps to Reproduce

Bug ID: BUG-000176372

Software:

  • ArcGIS Pro

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