Bug
The geoprocessing tool that uses arcpy.nax.ClosestFacility fails if the geoprocessing service is published to an ArcGIS Server site that does not host the routing services with the error message, "Unable to get information about network analysis services from <portal url>. Perhaps routing privileges need to be enabled for this user. [Token-based authentication failure. (status code 498).]" returned.
| Bug ID Number | BUG-000157653 |
|---|---|
| Submitted | April 19, 2023 |
| Last Modified | June 8, 2025 |
| Applies to | ArcGIS GIS Server |
| Version found | 10.9.1 |
| Operating System | N/A |
| Operating System Version | N/A |
| Version Fixed | 11.2 |
| Status | Fixed |
Additional Information
This issue is addressed in ArcGIS Server 11.2.Workaround
Publish the geoprocessing tool to the same ArcGIS Server that hosts the routing services.
Steps to Reproduce
Bug ID: BUG-000157653
Software:
- ArcGIS GIS Server
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