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Bug

The generateToken request for a new portal token is sent after a 5-minute delay when connecting to an ArcGIS Enterprise portal using the ‘GIS’ module in ArcGIS API for Python.

Portal for ArcGIS
Bug ID Number BUG-000172929
SubmittedDecember 9, 2024
Last ModifiedJuly 22, 2025
Applies toPortal for ArcGIS
Version found11.1
Operating SystemWindows Server
Operating System Version2022
StatusNon-Reproducible

Additional Information

The developer team is unable to reproduce the issue using ArcGIS API for Python 2.4.1. Please try with ArcGIS API for Python 2.4.1. If the issue persists, contact Esri Technical Support.

Steps to Reproduce

Bug ID: BUG-000172929

Software:

  • Portal for ArcGIS

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