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Bug

The generated credit report values do not match the Dashboard Status Credit usage on several different services or capabilities.

ArcGIS Online
Bug ID Number BUG-000155330
SubmittedJanuary 24, 2023
Last ModifiedSeptember 24, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Online. If the issue persists, contact Esri Support Services as additional information is required for further investigation.

Workaround

Use the generated credit report as the main detailed record as it was matching with the backend report. Also, depending on the organization level and credit activities, the dashboard may time out and be not as precise as the credit report.

Steps to Reproduce

Bug ID: BUG-000155330

Software:

  • ArcGIS Online

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