laptop and a wrench

Bug

The Generate Topographic Contours tool is not working with certain rasters on the server.

ArcGIS GIS Server
Bug ID Number BUG-000167867
SubmittedMay 28, 2024
Last ModifiedApril 2, 2025
Applies toArcGIS GIS Server
Version found11.2
Operating SystemWindows Server
Operating System Version2022
Version Fixed11.4, 3.4
StatusFixed

Additional Information

This defect is resolved for ArcGIS Enterprise 11.3 in the ArcGIS Server 11.3 Production Mapping Topographic Production Service Patch. The path is available through the ArcGIS Enterprise Patch Notification Tool, and can be downloaded from this URL: https://support.esri.com/en-us/patches-updates/2024/arcgis-server-11-3-production-mapping-topographic-production-service-patch This issue is addressed in ArcGIS Server 11.4 and ArcGIS Pro 3.4. Esri announces the ArcGIS Server 11.2 Production Mapping Topographic Production Service Patch. This patch resolves issues that affect cartographic processes used by Production Mapping Topographic Production Service. This patch is recommended for users of ArcGIS Server 11.2 who are using the production mapping topographic production service. The URL is: https://support.esri.com/en-us/patches-updates/2024/arcgis-server-11-2-production-mapping-topographic-production-service-patch

Workaround

This defect is resolved for ArcGIS Enterprise 11.3 in the ArcGIS Server 11.3 Production Mapping Topographic Production Service Patch. The path is available through the ArcGIS Enterprise Patch Notification Tool, and can be downloaded from this URL:

https://support.esri.com/en-us/patches-updates/2024/arcgis-server-11-3-production-mapping-topographic-production-service-patch

Esri announces the ArcGIS Server 11.2 Production Mapping Topographic Production Service Patch. This patch resolves issues that affect cartographic processes used by Production Mapping Topographic Production Service. This patch is recommended for users of ArcGIS Server 11.2 who are using the production mapping topographic production service. The URL is: https://support.esri.com/en-us/patches-updates/2024/arcgis-server-11-2-production-mapping-topographic-production-service-patch

Steps to Reproduce

Bug ID: BUG-000167867

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options