laptop and a wrench


The General—Gazetteer address locator style geocode service with suggestions enabled zooms to (0, 0) in Web AppBuilder.

Last Published: May 18, 2016 ArcGIS Online
Bug ID Number BUG-000086202
SubmittedMarch 18, 2015
Last ModifiedSeptember 22, 2022
Applies toArcGIS Online
Version found3.7
Version FixedOnline 3.9


1) Add 4 new fields to each point of your data: XMIN, XMAX, YMIN, YMAX and set the data type to "Double." 2) In your browser, navigate to: 3) Navigate & Zoom to the desired extent of the first point of your data. 4) Click "Get Map Extent" at the top of the page. 5) Copy and paste each of the values for: xmin, xmax, ymin, ymax into the table for your data. 6) Repeat this process for each point in your data. 7) Begin from Step 1 in the "Steps to Reproduce" and when you get to the last step, your search will no longer zoom to (0, 0) upon searching. **Search "Prague" in the application I created to view the workaround.

Steps to Reproduce

Bug ID: BUG-000086202


  • ArcGIS Online

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