Bug
The full_name field value does not update for the last known locations feature layer when the mobile user changes the profile name in ArcGIS Online.
| Bug ID Number | BUG-000145945 |
|---|---|
| Submitted | January 12, 2022 |
| Last Modified | March 20, 2025 |
| Applies to | ArcGIS Online |
| Version found | 9.4 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
To update the user profile changes in ArcGIS Field Maps, sign out and sign back in again (or force close and restart the app). This is an expected behavior. It is only during the sign-in process where the user profile information is fetched, and if something like the name is changed after the sign-in, then the old value continues to be uploaded wherever used. In the ArcGIS Field Maps mobile app, the users' full name is displayed on the Profile page and can be verified there. If the value reflected there is incorrect, sign out and sign in again. In short, ArcGIS Field Maps uploads the full_name field to the Location Sharing service as it is at the moment of initial sign-in to the app.Steps to Reproduce
Bug ID: BUG-000145945
Software:
- ArcGIS Online
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