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Bug

The Forgot Password Reset button in Portal for ArcGIS 10.8 does not work.

Last Published: June 5, 2020 Portal for ArcGIS
Bug ID Number BUG-000130860
SubmittedMay 14, 2020
Last ModifiedFebruary 12, 2025
Applies toPortal for ArcGIS
Version found10.8
Operating SystemWindows OS
Operating System Version10.0
Version Fixed10.8.1
StatusFixed

Workaround

1. Log in to Portal successfully as the member.

2. Click the member's name in the top-right.

3. Click My Profile.

4. Select Edit my profile.

5. Change Password.

6. Enter the old password once and a new password twice.

7. Change Password.

Steps to Reproduce

Bug ID: BUG-000130860

Software:

  • Portal for ArcGIS

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