laptop and a wrench

Bug

The 'Forgot password?' and 'Forgot username?' options are not available in the mobile version of the ArcGIS.com Sign In page.

Last Published: June 22, 2017 ArcGIS Online
Bug ID Number BUG-000104662
SubmittedApril 21, 2017
Last ModifiedNovember 4, 2023
Applies toArcGIS Online
Version found5.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusIn Review

Workaround

Navigate to the full site view of ArcGIS Online and click Sign In to access the 'Forgot password?' and 'Forgot username?' options.

Steps to Reproduce

Bug ID: BUG-000104662

Software:

  • ArcGIS Online

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