laptop and a wrench

Bug

The first attempt to run restore.py using an ArcGIS Server file from a machine with a different FQDN returns the following error message, "Error: unknown protocol: httpss error."

Last Published: August 7, 2020 ArcGIS GIS Server
Bug ID Number BUG-000127731
SubmittedJanuary 3, 2020
Last ModifiedAugust 28, 2025
Applies toArcGIS GIS Server
Version found10.7.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
Version Fixed11.2
StatusFixed

Workaround

Run the restore.py script after it fails the first time.

Steps to Reproduce

Bug ID: BUG-000127731

Software:

  • ArcGIS GIS Server

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