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Bug

The Export Tiles function provides an empty result when using hosted tile layers in British National Grid with a cache generated in ArcGIS Online.

Last Published: May 29, 2018 ArcGIS Online
Bug ID Number BUG-000114193
SubmittedMay 23, 2018
Last ModifiedNovember 27, 2024
Applies toArcGIS Online
Version found6.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

The development team has considered the issue or request and concluded it will not be addressed. If this is still a concern, contact Esri Support Services.

Workaround

Suggested workaround is to create a tile package locally and publish the tile package to ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000114193

Software:

  • ArcGIS Online

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