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Bug

The Export Subnetwork tool fails to honor the timeout setting for a utility network service and timeout at 600 seconds.

Last Published: July 3, 2020 ArcGIS Pro
Bug ID Number BUG-000131328
SubmittedJune 2, 2020
Last ModifiedApril 23, 2025
Applies toArcGIS Pro
Version found2.5.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

The ArcGIS Pro client has a specific timeout built into it. The timeout is 10 minutes (600 seconds). This timeout cannot be modified based on the server-side timeout.

Workaround

Making the request directly at the REST endpoint honors the higher timeout settings.

Steps to Reproduce

Bug ID: BUG-000131328

Software:

  • ArcGIS Pro

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