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Bug

The Export Map tool in ArcMap drops the symbols of a custom True Type Font (TTF) when the map is exported to Portable Document Format (PDF).

Last Published: April 1, 2021 ArcGIS for Desktop
Bug ID Number BUG-000138343
SubmittedMarch 22, 2021
Last ModifiedJuly 2, 2025
Applies toArcGIS for Desktop
Version found10.8
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed10.8.2
StatusFixed

Workaround

In the Export Map window, click Options > Format. Enable Convert marker symbols to polygons.  

Steps to Reproduce

Bug ID: BUG-000138343

Software:

  • ArcGIS for Desktop

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